Refund Policy

Once the method of payment is accepted and approved the order will be shipped out within 48 hours Monday – Thursday. Orders placed Friday – Sunday will be shipped out on Monday. Any orders placed on a holiday will be processed the next business day and shipped within 24 hours. All orders with standard shipping will incur a $15 shipping charge should arrive within 3-5 business days. Express shipping is available for $25 and should arrive within 1-2 business days. We do not ship on Sundays or Federal Holidays.

Pretty Hair Cali does not issue REFUNDS or EXCHANGES for any reason or circumstance. ALL SALES ARE FINAL!!!!